Privacy Policy
Effective Date: 17/07/2025
We respect your privacy and comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. What We Collect
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Full name, contact details, address
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Vehicle make, model, and booking history
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Payment information (securely processed by third parties)
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Communications via phone, form, or email
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Feedback, photos (if you approve sharing)
2. How We Collect It
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Through online bookings, contact forms, phone, or email
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Via third-party booking software (Wix Bookings)
3. How We Use It
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To schedule and manage detailing services
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To send confirmations, invoices, and reminders
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For service quality improvement and customer support
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For promotional emails or SMS, with your consent
4. Marketing Communications
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You may opt in to receive updates or promotions
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You may unsubscribe at any time by clicking the unsubscribe link or contacting us directly
5. Cookies & Tracking
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We use cookies and tracking tools like Google Analytics and Meta/Facebook Pixel to understand site usage and improve marketing
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You can control cookies through your browser settings
6. Sharing Your Data
We do not sell or rent your data. We may share it securely with:
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Payment processors
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Booking and CRM platforms
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Legal or regulatory authorities where required
7. Access & Corrections
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You can request a copy of your personal data or ask us to correct it by contacting us.
8. Complaints
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If you believe your data has been misused, please contact us. If not resolved, complaints can be lodged with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.